Building Trust with Transparent Changelogs—Without Oversharing Competitively Sensitive Info
Key Takeaways 1. Transparent changelogs build trust but don’t overshare. Focus on user-facing updates and redact sensitive details. 2. Sensitive topics require care. For security and roadmap updates, share enough to reassure users without exposing risks. 3. Mistakes are opportunities. Address breakages and setbacks with honesty and a focus